Q. When will my order be shipped?
A. Most orders are shipped within 1-3 business days of purchase, unless we have a problem with your order or need additional verification. You will automatically receive an e-mail informing you when your order has shipped. It will contain a tracking number you can use to go online and track the status of your shipment.
Q. What shipping methods do you use? How much is shipping?
A. ***Standard shipping is FREE on all orders within the continental United States where the merchandise total is over $75. Simply enter coupon code: FREESHIP at checkout and click Update. If you use the FREESHIP coupon code on unqualified orders (International orders and orders under $75), we will not be able to process your order without charging you for shipping. Unfortunately, this free shipping offer cannot be combined with any other coupon codes.***
For orders under $75, we offer standard flat rate shipping for $8. Most of our packages are sent out via USPS Priority Mail and typically arrive within 3-5 business days.
For expedited shipping within the continental United States we offer Express shipping for $25 which takes 1-2 business days to arrive. Please also add 1-2 days for processing.
We ship via the United States Postal Service for all shipments to Alaska and Hawaii. Standard shipping to Alaska and Hawaii is $13.
Unfortunately, we cannot be responsible for lost or stolen packages or packages delayed by the postal service.
Please note: Free shipping over $75 is available only within the continental United States on orders in which the merchandise exceeds $75. You must enter coupon code: FREESHIP at checkout to receive this offer. Free shipping does not apply to Hawaii, Alaska, or any orders shipped outside the United States.
Refused or Undeliverable Packages
Please provide an accurate, working address for us to ship your merchandise to. Please provide us with your apartment number, floor number, or any other information that is necessary to ensure that the carrier can successfully deliver your package. Refused or undeliverable packages may be subject to return shipping costs. If you would like us to re-ship a package that was returned to us as undeliverable, additional shipping costs are your responsibility.
We reserve the right to cancel and refund payment for any order at any time.